Reference From	First Impressions	Shop Management	Service Teck	Price	Fixed Correctly	Referrals	Comments
Jr. Dowdy	Excellent	Very Professional	Extremely Satified	Fair I got a good Deal	Yes	Yes	The Best thing any one can say about Ross is You won't be robbed on parts are labor his word is his BOND, Just the best in the metroplex, bar none.
Neal Shepard	Excellent	Very Professional	Extremely Satified	Fair I got a good Deal	Yes	Yes	I first came across Ross when we were taking our service vehicles to Royal Auto for all required work and repairs. Shortly after that I began taking my personal vehicles there. I was happy to hear when Ross opened his own shop and I was not too far behind in following him there. He has always taken care of any problems my vehicle had and was straight forward in letting me know what was wrong. No glitz or glamour just the facts. You take your vehicles to any big name service center but it comes down to the person who does the actual work that makes all the difference. I heartily recommend anyone who reads this that they take their vehicle to Ross. You will not be disappointed.
Burk James	Excellent	Very Professional	Extremely Satified	Fair I got a good Deal	Yes	Yes	Ross was very helpful, My wheel was warped, and needed a new one. Ross was able to find a replacement stock wheel much cheaper and faster than I could have found it myself. He ordered the wheel, Called me when it arrived the very next day. He gave me priority service when I arrived. I was in and back on the road in minutes. I have a very busy schedule and Ross and Robert made this experience quick and painless. I will definately be back! Thanks Guys!
John Nicholson						Neal sent a friend to Ross.Theses are his comments	Neal: Your mechanic is the best guy I have ever dealt with on mechanical issues. We wish he was close by as we would keep him busy. I sent him the payment for fixing your car today. Thanks very much for being so nice during the nightmare at Kevin's shop. We are only going to use Kevin for inspections and oil changes from now on. Again thanks for being so wonderful to deal with...My best, John
Randall Cox	Excellent	Very Professional	Extremely Satified	Extremely Satified	Extremely Satified	Yes	My father started using Ross for his vehicle repairs 20 years ago and followed him to several differnt locations because of the fair prices and great work. I started using Ross about 10 years ago and have witnessed as well as experienced his fine work and extremly fair prices to all his customers. Dealerships charge 2-3 time more than Ross Auto Care and you are never charged for something you don't need! I HIGHLY RECOMMEND Ross Auto Care to the person looking for the honest mechanic that cares about his customers. Randall Cox
Billy Lock	Excellent	Seemed Pre-Ocupied, But gave me the help I needed	Extremely Satified	Very Fair I got a good Deal	Yes	Yes	I REALLY ENJOYED THE EXPERIENCE THAT I ENCOUNTERED AT ROSS AUTO CAR. THE ATMOSPHERE WAS GREAT,I FELT LIKE I HAD KNOWN THIS MAN FOR A LONGTIME ,HE MADE ME FELL LIKE I WAS SOMEONE IMPORTANT AT HIS LOCATION.I WILL RECOMMEND EVERYONE I SEE TO GO VISIT ROSS AUTO CARE. THE MECHANIC THAT HE HAS IS VERY KNOWLEDGEABLE ABOUT HIS JOB, AND RESPECTFUL . THANK YOU ALL AT ROSS AUTO CARE.GREAT JOB
Mike Locke	Excellent	Very Professional, Listened intently.	Extremely Satified	Very Fair I got a good Deal	Yes	Yes I will	We have used Ross as our "Go To Guy" on vehicle repairs for several years and have always been very pleased with his work. We have a number of company vehicles and Ross always fixed things quickly and efficiently at a good price. We strongly recommend Ross and his team for any Automotive work. Mike Locke
Chris Knox	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship.	Very Fair I got a good Deal	Yes	Yes	Ross and Robert are the best. They take care of your car as if it was their own. They have several years of experience in the auto repair industry and it shows!! Feel free to call Chris or Matt at Auto Co. of Dallas for a personal reference at 972-557-2444.
Dennis Childress	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship.	Very Fair I got a good Deal	Yes	Yes	Ross and I meet when he was at another location. When he moved I knew I would still use him as our service professional. He always tells me what I need inorder to fix the problem at hand. When he told me he was going to lease the building at my location it made a good relationship even better. I get to see first hand how hard Ross and Robert his main technician, works for each and everyone of his customers. When your vehicle comes in for repairs, it is not just another job, it becomes personal to them to fix it the correct way and fix it at a fair price. Ross wants to build his business on trust, fairness and honesty. He is one of those men that his word is truly his bond.
Stephanie Ruibal	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross came over to my house to look at my car, after deciding that i needed a new battery, he took my car to his shop and replaced the battery and brought it back to me so that i would not have to load up my two small children and wait at a repair shop. Ross has always been very good to me and my entire family. We trust him with all our cars!!!!!!!!!!!
Angela Mase	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes
Linda Taylor	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross has your best interest at heart. (and your wallet too)!!!!!!!!!!!!! THat sure makes a difference. Thank YOu Ross.......
James Reed	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross is very profesional and has always done all he can to do the job right the first time and to keep his customers satisfied
DeDeq Bruce	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	They understand that everyone is busy and you need your vehicle. My service has always been done in a very timely manner. Ross Auto Care is GREAT!!!!!!
Charles Letson	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Up front and honest.will tell you if repair is needed. Great work on my Hot Rods as well as everyday vehicle.do not worry about results.
Ryan Nance	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes
James Goodson	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Hes always prompt great mechanic always fair price I use know other But Ross Auto Care THANK YOU JAMES C. GOODSON
Lonny Peaks	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross does Great work at a Great Price
Dale Laster	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Did a great job on time and for the quoted price. I will recomend everyone to have repairs and service done by Ross Auto Care.
Dale Hairgrove	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross went above and beyond on servicing my S-10.
Pamela Merola	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross has been working on my car for several years. we are happy that he has his own auto repair shop. he has always been honest and doesn't run the bill up. the other day I took the car in for repair, it was only a minor adjustment and he did it for free!!!! Pamela Merola
Nena Laster	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I have a 2007 Mercedes CLK350 and I took it to Ross Auto to put brakes on my car. He did it very quickly and did a great job. Not every automotive repair shop can work on a Mercedes nor will they. Very fair pricing and professional service. Would highly recommend them to anyone with any make and model of automobile. Thanks Ross Auto !!!!!
Matt Morgan	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross does a tremendous job for us by doing our make-ready for the vehicles we finance and handling any problems our customers may have after the sale is done. Both technicians Robert and Woody are very good at checking for any problems that may pop up later. It is very hard to find a more honest mechanic. Ross will take care of you just like it was his own car. He is also extremely flexible on pricing and scheduling. I personally recommend him to any and everyone. Matt Morgan Sales Manager Auto Co. of Dallas (972) 557-2444
Bob Venner	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	You can stop looking for an honest automotive shop to work on your vehicle. If you take it to Ross's you have found one. I wouldn't trust my cars to anyone else. Bob
Larry Lancaster	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	It is refreshing to finally find a group of qualified auto mechanics that you feel comfortable with and trust to do the right thing for the consumer. As the Termanator would say (I'll Be Back).
Tim Watkins	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I THINK HE HAVE A FRIENDLY,FAST,AND EXCELLENT SERVICE AND REPAIR, TIM
Ed Solis	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross, thanks for fixing my son's 1998 Toyota van, he was most happy with the work you did and most of all, the reasonable price for parts and labor. My family and friends will continue to be your loyal customers. Ed & Mary
LaVern Marthey	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I was very pleased with Ross Auto Care and happy with the workmanship and the service.
Elner Gunka	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I have been bringing my vehicles to Ross for a while now and wouldn't go anywhere else. Being a single woman, well you know how that story goes. Ross has never tried to take advantage of that and the fact I am mechanically illiterate. I know I can completely trust him and that my car is in good hands. So for anyone, male or female, who does not want to be taken advantage of, Ross is your guy.
Phil Booth	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I've been using Ross, for many years, and wouldn't trust my truck or my wife's van to anyone else. I always know that when I leave, my vehicle is fixed, and I got a good price & didn't get taken advantage of. I look forward to many more years of service from Ross.
Bryan Bellamy	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross is and has always been fair. Every customer that comes in while I'm there has always been pleased and taken care of in the fullest. Robert is a good mechanic and does the job right the first time. I will always take my car there knowing fully that it will be fixed right and at a fair price. Good Job Ross and Robert!!!
Randy Smith	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Thank you for the good work. I keep driving and you keep them rolling for me. It's nice to take off in my truck and know the repairs were done right and don't have to wonder or worry. Thanks again Ross Auto Care!
Barbara Miller	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Very profession atmosphere. Well pleased with the extra effort to keep the repairs down to a reasonable cost. Staff seemed very honest which I personally feel is a rarity these days.
greg Anders	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes
Jason Emmons	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	There has never been a more honest,trustworthy, auto mechanic in the Seagoville area than the guys at Ross Auto Care. I took my 03 Chevy Tahoe in and it was running like junk, I had no idea what was wrong with it, Ross took the time to let me know what he thinks it might be. After diagnosing what the problem was he let me know what he was going to have to do before he did it, and then let me know the best and cheapest route to take and still have quality work done. So if your car is running like junk take it into the guys at Ross Auto Care and you will be as satisfied as I am.
Nessy Stephens	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I am very happy with Ross Auto Care, Ross is the only person I trust to take care of my jeep! Outstanding service!!!!
Dearl Reed	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Hi there my name is Dearl and I had met Ross several years ago when I was in need of some auto work. He was working for a guy at the time as his manager, after the work was completed I was happy mainly because the work went just as Ross said the price may have been a little much maybe ,but it was easy to deal with Ross because he seemed to really know what was needed and got it done.I have had several repairs with Ross as the manager and uto advisor and it allways worked out fine . This year Ross has opened his own shop and I can HONESTLY say it is even better that before becuase his prices have seemed to have dropped a bit . Don't take my word on it go do yourself a favor and find out foryourself!!!!! One happy customer DEARL
Karen Coleman	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Great Service!! Ross makes you feel comfortable and he does give reasonable prices. Most importantly he offers warranties on products and doesn't use old parts on your car. The service is fast and good quality. I would recommend for anyone to get their car fixed at Ross Auto Care.
Mary Meredith	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I trust Ross with my car and my two daughters' cars. Ross has been servicing my cars (from routine oil changes to random breakdowns) for 10 years. He is trustworthy and very fare in his pricing. I trust him totally. He is a valuable resource in my life and to the community.
Laura Sandridge	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	As a single woman, I always worry about being taken advantage of when dealing with car repairs. I happened across Ross Auto Care about a year ago when I needed to get a second opinion on a repair quote. Not only was Ross MUCH more reasonably priced than the other quote, but he took the time to explain everything that needed to be done in terms that I could easily understand. Recently, I needed additional work done and did not hesitate to take my car back to Ross. I can honestly say that I wouldn't take my car anywhere else. THANK YOU ROSS!!!
Marty Couch	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Great service and fair prices. The key word is trust and You can trust in the service that Ross provides.
Jerry Gibbons	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	I would highly recommend Ross to anyone who has to have auto work done, we have several cars and anytime anyone of them needs anything he is who we call. He is fair and fast what more could you ask for.
Gary Grogan	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Ross said it wasn't rocket science to fix the problem and, unlike the other shops, he did.
Patrick Jones	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	The staff was very knowlegable at what they do. I was very satified that I took my vehicle to this business. Also from now on this is the place I will go, and refer friends and family too.
Bob Abney	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	The skill and knowledge is unquestionable. The honesty and integrity is well above and beyond what I have experienced anywhere else. I cannot imagine considering anyone else for service and/or repairs I may need in the future. It eases the anxiety knowing the "job" will be done as it should be done. Many thanks, Ross.
Cody Echard	Excellent	Very Professional, Listened intently	Extremely satisfied with his workmanship	Very Fair I got a good Deal	Yes	Yes	Very positive experience...worth the drive and appreciated the honesty upfront with the diags and workmanship...would definitely recommend to anyone wanting a fair price and positive experience. The same hourly rate on my Porsche as a domestic!